Accessibility Statement

Our Commitment to Accessibility at Got Junk

Got Junk is committed to providing an inclusive and accessible experience for all users, including people with disabilities. We believe that everyone should be able to access information about our services and interact with our website without barriers. This Accessibility Statement outlines the steps we take to support accessibility and our ongoing commitment to improvement across the accessible Got Junk area.

Accessibility is an important part of how we serve our community. Just as we aim to make waste collection in the area straightforward and reliable, we also aim to make our digital content clear, usable, and inclusive.

Accessibility Standards and Compliance

The Got Junk website is designed with reference to the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines provide internationally recognised standards for making digital content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological impairments.

Our goal is to meet WCAG 2.1 AA requirements wherever reasonably practicable and to review our content regularly to ensure continued compliance as standards evolve.

Screen Reader and Assistive Technology Support

We aim to ensure that our website content is compatible with common screen readers and assistive technologies. Text content is structured logically, with clear headings and meaningful page structure to support navigation for users who rely on screen readers.

Images used on the site are intended to be supported with appropriate text alternatives where required, allowing users who cannot see visual content to understand its purpose.

We recognise that assistive technologies vary, and we work to ensure our content functions effectively across a range of tools.

Keyboard Navigation

The Got Junk website is designed to support keyboard navigation for users who cannot use a mouse or other pointing devices. Interactive elements are intended to be reachable and usable using standard keyboard controls.

This includes navigating between sections, accessing menus, and interacting with forms where applicable. Keyboard accessibility is an important part of providing an accessible Got Junk area experience.

Clear Content and Readability

We aim to present content in a clear and readable manner. This includes using plain language, consistent layouts, and clear headings to help users find information easily.

Colour contrast and text sizing are considered to improve readability for users with visual impairments. We aim to avoid unnecessary complexity and ensure content remains understandable across different devices and screen sizes.

Responsive and Flexible Design

The Got Junk website is designed to be responsive, meaning it adapts to different screen sizes and devices. This supports accessibility for users who rely on mobile devices, tablets, or screen magnification tools.

Responsive design helps ensure that content remains accessible and usable regardless of how it is viewed.

Known Limitations

While we strive to maintain high accessibility standards, we recognise that some areas of the website may not yet fully meet all accessibility requirements. This may include older content or third-party components that are outside our direct control.

Where limitations are identified, we aim to address them as part of ongoing improvements.

Ongoing Improvements

Accessibility is an ongoing process. Got Junk regularly reviews website content and functionality to identify opportunities for improvement.

We take accessibility into account when updating pages, adding new content, or making design changes. Feedback from users plays an important role in helping us prioritise enhancements.

Accessibility Requests and Support

If you experience difficulty accessing any part of the Got Junk website or need information in an alternative format, we encourage you to get in touch through our usual contact channels.

We are committed to considering accessibility requests and making reasonable adjustments where possible to ensure equal access to information and services.

Our Inclusive Approach

Got Junk is proud to serve a diverse community and is committed to ensuring that accessibility is part of that service. Our approach to inclusion reflects our wider values of responsibility, respect, and community care.

We will continue working to improve accessibility across the Got Junk area, ensuring that our website supports everyone who wishes to learn about or use our rubbish removal and waste collection services.




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What Our Customers Say

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Very impressed with the professionalism of the crew. They expertly navigated our difficult hallway and tight stairwell, moving everything with ease. Highly recommend, thank you!

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Used this company several times. Each time, they've been reliable and punctual.

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The staff at Junk Collection were a pleasure to work with. They moved everything efficiently, offered to reposition my furniture, and had someone from the office confirm my billing.

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Outstanding service--fair quote, quick turnaround, and our backyard plus driveway is cleaner than ever.

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The team arrived on time, handled everything with care, and got the job done quickly at a great price.

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Top-notch service--my office clearance was done with zero hassle. I will be a repeat customer!

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If you need basement or yard removal, look no further! Quick, efficient, and the best prices I found.

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Booking was a breeze. Their call ahead of time kept me updated. The moving team worked fast and were pleasant. Definitely a service I'd use again and suggest to others.

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Continued excellent waste services over many years. The customer service is always speedy and helpful. I'd absolutely recommend them to anyone.

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I had Junk Removal help remove everything from a property following a problematic tenancy. Their attitude was amazing, even with tough jobs. Highly recommend!

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